Privacy

This Privacy Policy describes how your personal information is collected, used, shared and protected when you visit www.luxblissshower.com (the “Site”), place orders, submit inquiries or interact with our services. This policy applies to all visitors, customers and users of our website. By accessing and using our Site, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information you voluntarily provide to us and certain data automatically collected when you browse our website.

Information You Provide Directly

• Contact information: full name, email address, phone number, shipping and billing address
• Order‑related data: payment details (we do not store full credit card numbers; payment is processed by secure third‑party payment processors), order history, product preferences
• Communication content: messages you send via contact form, support emails, chat inquiries, returns or warranty requests

Automatically‑Collected Information

When you visit our site, we may automatically gather:

• IP address, browser type, device information, operating system
• Pages viewed, click‑through paths, time spent on pages, referring website
• Cookies, web beacons and similar tracking technologies for site functionality, analytics and marketing purposes.

We do not intentionally collect sensitive personal information such as social security numbers, health data or biometric data.

2. HOW WE USE YOUR INFORMATION

We use collected personal information for the following business purposes:

1. Process, fulfill and ship your orders; handle payments, returns, warranty and customer support requests.
2. Send order confirmations, shipping updates, service‑related notices and respond to your customer inquiries.
3. With your consent: send promotional emails, product news, offers and newsletters. You may unsubscribe from marketing emails at any time via the unsubscribe link inside each email.
4. Improve website performance, troubleshoot technical issues, optimize product offerings and analyze site traffic.
5. Prevent fraud, secure our website and comply with applicable legal and tax obligations.

3. SHARING OF YOUR PERSONAL INFORMATION

We will not sell your personal information to third‑parties for profit. We may share your data only with trusted service providers necessary to run our business, under strict data‑protection obligations:

• Payment processors to complete checkout transactions
• Shipping / logistics carriers to deliver purchased goods
• Website hosting, cloud storage and analytics service providers
• Email marketing service platforms (only if you opt‑in for marketing communications)

We may also disclose your information when required by law, court order, government request or to protect our legal rights, property and user safety.

We do not rent, trade or release your personal identifiable information for unrelated third‑party advertising.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking tools. Cookies are small text files stored on your device. They help remember your preferences, keep your session stable, understand visitor behavior and support targeted advertising.

You can modify your browser settings to reject or delete cookies. Please note that disabling essential cookies may cause some website functions to work incorrectly.

We may use third‑party analytics and advertising cookies (such as Google Analytics, Meta Pixel) to measure site performance and serve relevant ads across other websites.

5. DATA RETENTION

We retain your personal data only as long as reasonably required to fulfill the purposes for which data was collected:

• Order‑related information will be kept for business accounting, warranty and tax‑compliance requirements, as required by applicable law.
• Marketing‑related contact data will be stored until you opt‑out of our marketing communications.
• When your data is no longer needed, we securely delete or anonymize your information.

6. DATA SECURITY

We implement commercially‑reasonable administrative, technical and physical safeguards to protect your personal information against unauthorized access, loss, alteration or disclosure. Please note that no internet transmission or electronic storage method can guarantee 100% absolute security.

7. YOUR RIGHTS – UNITED STATES STATE PRIVACY RIGHTS (INCLUDING CCPA / CPRA FOR CALIFORNIA RESIDENTS)

If you are a resident of California, Virginia, Colorado or other US states with applicable privacy laws, you have the following consumer rights:

1. Right to Know: Request access to the categories and specific pieces of personal information we hold about you.
2. Right to Delete: Request deletion of your personal information maintained by us, subject to permitted legal exceptions (e.g. completed order record‑keeping for tax purposes).
3. Right to Correct: Request correction of inaccurate personal data.
4. Right to Opt‑Out: You have the right to opt‑out of sale / sharing of your personal information for cross‑context targeted advertising.
5. Non‑Discrimination: We will not penalize or discriminate against you for exercising your privacy rights.

To submit a privacy‑rights request, please email us at: support@luxblissshower.com. We will verify your identity before processing your request, and respond within legally‑required timelines.

California “Shine the Light” Law

California residents may request, once per calendar year, information regarding personal data shared with third‑parties for direct‑marketing purposes. Submit your request via our contact email.

8. CHILDREN’S PRIVACY

Our website is intended for general adult‑consumer audiences. We do not knowingly collect personal information from children under 13 years old under COPPA. If you believe we have received information from a child under age 13, please contact us immediately so we can remove such data.

9. EXTERNAL LINKS

Our website may contain hyperlinks pointing to third‑party websites. We are not responsible for the privacy policies, content or data practices of those external sites. We recommend reviewing their privacy statements when you navigate away from our site.

10. UPDATES TO THIS PRIVACY POLICY

We reserve the right to revise this Privacy Policy from time‑to‑time. Material changes will be posted on this page with updated effective date. Your continued website use after changes take effect constitutes acceptance of the revised policy. We encourage you to review this page periodically.

11. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please reach out:

Email: luxbliss.official@outlook.com